Error when logging into P6 Professional - main application window is not shown

Error when logging into P6 Professional - main application window is not shown

If the user logins to P6 and the main application window is not shown, and pressing Windows Key + Space then X, or Windows Key + Left Arrow/ Right Arrow won't work, it is possible that the user profile has become corrupt.

If that is the case, then the user profile data must be reset accordingly to the error 894279.1. This is the URL: https://support.oracle.com/epmos/faces/DocContentDisplay?id=894279.1

In a nutshell, this is the query:

Update userdata set user_data = null where topic_name = 'pm_settings' and user_id in (select user_id from users where user_name = '<username>');

If this Oracle, you must commit your changes.

    • Related Articles

    • P6-Client - Some Best Practices.

      When working with P6-Client best practices include logging out of P6 explicitly when you are going to be idle for awhile. For example if you are going to go for a meeting. The reason for this is it does not always let go of your session cleanly so ...